FAQ

Ordering & Payment

Is Cash on Delivery available?

Free shipping on all prepaid orders. Cash on Delivery is available pan-India with an additional charge of ₹50 per order.

What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, and Cash on Delivery.

Payment methods

    Shipping & Delivery

    How long does delivery take?

    Orders are typically delivered within 5–7 business days depending on your location.

    Do you ship across all of India?

    Yes, we deliver pan-India, including Cash on Delivery in most serviceable pincodes.

    How do I track my order?

    The tracking link will be sent via email or SMS once your order has shipped. You can also track your order directly on this page.

    Product & Ingredients

    Are your products suitable for all skin types?

    Our formulas are dermatologically tested. If you have sensitive skin or known allergies, we recommend a patch test before full use.

    Can I see the full ingredient list?

    Yes, the complete ingredient list is available on each product page.

    Returns & Refunds

    What is your return policy?

    We accept returns and exchanges within 7 days of delivery for unopened, unused products.

    How do I initiate a return?

    Contact us at contact@lafruitiza.in with your order number, and we'll guide you through the process.

    When will I get my refund?

    Refunds are processed within 5–7 business days after we receive the returned item.